In this how-to guide

How to automatically send a Slack message for new Webflow order disputes
1. Set the Webflow trigger as “Order disputed”
2. Add the “Send message” step in Slack
3. Activate your playbook
Learn more about integrating with Slack and Webflow
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How to automatically send a Slack message for new Webflow order disputes

How to automatically send a Slack message for new Webflow order disputes

Relay.app is an automation tool that lets you automate actions across Slack, Webflow, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack “Send message” action for each Webflow “Order disputed” event.

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Webflow > Slack

Trigger

Last triggered

Order disputed

Send message

1

Set the Webflow trigger as “Order disputed”

Add the Webflow trigger to initiate your playbook's actions whenever an order is disputed.

To do this, click "Add trigger" in your playbook. Select the "Order disputed" trigger option from the dropdown menu under Webflow. It will enable your playbook to identify newly disputed orders
and trigger necessary actions automatically.

If you have yet to connect your Webflow account to Relay.app, a prompt will guide you through the connection process.

2

Add the “Send message” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates about the disputed orders in Webflow.

Select "Add Step" and then find the "Send message" automation for Slack. Enter all the required details, including the sender's name, the Slack channel for updates, and the message body containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step. Once you turn it on, the playbook automatically notifies Slack about Webflow order disputes without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together.

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