In this how-to guide

How to automatically send a Slack DM for every disputed Webflow order
1. Set the Webflow trigger as “Order disputed”
2. Add the “Send DM” step in Slack
3. Activate your playbook
Learn more about integrating with Slack and Webflow
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How to automatically send a Slack DM for every disputed Webflow order

How to automatically send a Slack DM for every disputed Webflow order

Relay.app is an automation tool that lets you automate actions across Slack, Webflow, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack “Send DM” action for each Webflow “Order disputed” event.

Try it in Relay.app

Webflow > Slack

Trigger

Last triggered

Order disputed

Send DM

1

Set the Webflow trigger as “Order disputed”

Add the Webflow trigger to initiate your playbook's actions for every disputed order.

To do this, click "Add trigger" in your playbook. Select the "Order disputed" trigger option from the dropdown menu under Webflow. It will enable your playbook to identify newly disputed orders and trigger necessary actions automatically.

If you have yet to connect your Webflow account to Relay, a prompt will guide you through the connection process.

2

Add the “Send DM” step in Slack

Integrate the Slack automation into your playbook to ensure that you receive timely updates about the newly disputed Webflow orders.

Select "Add Step" and then find the "Send DM" automation for Slack. Enter all the required details, including the receiver's name, and the message body containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send direct messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step. Once you turn it on, the playbook automatically sends a Slack DM for every disputed Webflow order without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together.

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