In this how-to guide

How to automatically send Slack messages to a channel when a Jira issue status changes
1. Set the Jira trigger as “Issue status changed”
2. Add the “Send message” step in Slack
3. Activate your playbook
Learn more about integrating with Jira and Slack
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How to automatically send Slack messages to a channel when a Jira issue status changes

How to automatically send Slack messages to a channel when a Jira issue status changes

Relay.app is an automation tool that lets you automate actions across Jira, Slack, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack “Send message” action for each Jira “Issue status changed” event.

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Jira > Slack

Trigger

Last triggered

Issue status changed

Send message

1

Set the Jira trigger as “Issue status changed”

Add the Jira trigger to initiate your playbook's actions when an issue status changes.

To do this, click "Add trigger" in your playbook. Select the "Issue status changed" trigger option from the dropdown menu under Jira. It will enable your playbook to automatically identify newly changed issue status and trigger necessary actions.

If you still need to connect your Jira account to Relay.app, a prompt will guide you through the connection process.

2

Add the “Send message” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates when a Jira issue status changes.

Select "Add Step" and then find the "Send message" automation for Slack. Enter all the required details, including the sender's name, the Slack channel for updates, and the body of the message containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it automatically sends Slack messages to a channel when a Jira issue status changes without requiring manual intervention.

To activate your playbook, click the toggle button in the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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