In this how-to guide

How to automatically send Slack direct messages when a Jira issue status changes
1. Set the Jira trigger as “Issue status changed”
2. Add the “Send DM” step in Slack
3. Activate your playbook
Learn more about integrating with Jira and Slack
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More how-to guides featuring Jira and Slack

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How to automatically send Slack direct messages when a Jira issue status changes

How to automatically send Slack direct messages when a Jira issue status changes

Relay.app is an automation tool that lets you automate actions across Jira, Slack, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack “Send DM” action for each Jira “Issue status changed” event.

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Jira > Slack

Trigger

Last triggered

Issue status changed

Send DM

1

Set the Jira trigger as “Issue status changed”

Add the Jira trigger to initiate your playbook's actions when the issue status changes.

To do this, click "Add trigger" in your playbook. Select the "Issue status changed" trigger option from the dropdown menu under Jira. It will enable your playbook to automatically identify newly changed issue status and trigger necessary actions.

If you still need to connect your Jira account to Relay.app, a prompt will guide you through the connection process.

2

Add the “Send DM” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates on Jira issue status.

Select "Add Step" and then find the "Send DM" automation for Slack. Enter all the required details, including the receiver's name and the body of the message containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure you allow the necessary permissions for Relay.app to send direct messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send Slack direct messages when a Jira issue status changes without requiring manual intervention.

To activate your playbook, click the toggle button in the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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