Slack + Intercom Integrations

Are you struggling to keep up with customer support requests spread across different platforms? If yes, then Relay.app might be the solution you're looking for. It's an innovative tool designed to bridge the gap between Intercom and Slack, providing real-time updates and seamless communication for your team. With the Relay.app, every time a new ticket is created in Intercom, your team receives an instant Slack direct message (DM), ensuring your team gets all the customer support requests. This seamless integration empowers your team to deliver exceptional service and build lasting customer relationships as it streamlines communication, improves responsiveness, and fosters a culture of excellence within your team. Don't let communication barriers hinder your team's ability to deliver exceptional customer experiences. Sign up for Relay.app today and experience the difference real-time updates can make in driving customer satisfaction and success. The best part? We'll show you how to set up this integration in four easy steps.

Learn how to set up a Relay playbook that automatically sends a new message in Slack whenever a new ticket is created in Intercom. Keep your team in the loop about new Intercom tickets. This guide shows you how to send Slack messages automatically for every new Intercom ticket created, leveraging automation to enhance team communication. This way, the team can stay informed about new tickets without a hassle or manual effort.