Intercom Integrations

Relay.app is an automation tool that lets you automate actions across apps. Unlike other automation tools, Relay.app lets you add human approvals and decisions to any automated workflow.

Relay.app makes it easy to integrate Intercom with other apps to automate workflows for yourself and your team. Build your first playbook today and start automating your Intercom workflows in minutes.

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Intercom integrations in Relay.app

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Triggers

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Ticket created

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Actions

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Add note to ticket

Action

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Create ticket

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Update ticket

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How-to guides featuring Intercom

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Automatically send Slack direct messages each time a new ticket is created in Intercom

Are you struggling to keep up with customer support requests spread across different platforms? If yes, then Relay.app might be the solution you're looking for. It's an innovative tool designed to bridge the gap between Intercom and Slack, providing real-time updates and seamless communication for your team. With the Relay.app, every time a new ticket is created in Intercom, your team receives an instant Slack direct message (DM), ensuring your team gets all the customer support requests. This seamless integration empowers your team to deliver exceptional service and build lasting customer relationships as it streamlines communication, improves responsiveness, and fosters a culture of excellence within your team. Don't let communication barriers hinder your team's ability to deliver exceptional customer experiences. Sign up for Relay.app today and experience the difference real-time updates can make in driving customer satisfaction and success. The best part? We'll show you how to set up this integration in four easy steps.

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Automatically create a new ticket on Intercom when a new customer is created in Paddle

Automate your customer support process by seamlessly integrating Paddle with Intercom through Relay.app. This integration enables the automatic creation of tickets in Intercom whenever a new customer is added in Paddle. As new customers are onboarded in Paddle, Relay.app dynamically generates corresponding tickets in Intercom. This streamlined approach enhances customer support efficiency and ensures timely communication with new customers.

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Log Intercom tickets in Pipedrive as notes

One of the keys to a successful business is the convergence of customer support and sales collaboration. By utilizing the Relay automation tool to record customer queries and interactions in Intercom as detailed notes in Pipedrive, you can comprehensively understand the entire customer journey. This also facilitates seamless collaboration between customer support and sales teams, which is critical for success. This synchronization promotes a holistic view of customer interactions, enabling sales representatives to be better informed about ongoing customer support issues. Let us walk you through setting up this integration in four easy steps.

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Create new tickets in Intercom from new rows added in Google Sheets

Learn how to set up a Relay playbook that effortlessly generates Intercom tickets whenever a new row is added to a Google Sheets spreadsheet. Discover an efficient method to synchronize Google Sheets with Intercom, automatically creating new tickets in Intercom whenever new rows are added to a designated spreadsheet. This integration streamlines your workflow, ensuring timely and accurate ticket creation for efficient customer support management.

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Create a new Intercom ticket for a new Calendly event

Efficiently manage your customer inquiries by integrating Calendly with Intercom! With this integration, whenever a new event is scheduled in Calendly, Relay.app automatically generates a new ticket in Intercom. This ensures that your customer support team is promptly notified of upcoming appointments, enabling them to provide timely assistance or follow-ups as needed. Simplify your workflow and enhance customer service with this seamless integration between Calendly and Intercom.

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Do more with Intercom and Relay.app

Intercom is a popular customer messaging platform that helps businesses connect with customers through personalized, real-time conversations. With its powerful API and extensive integrations, Intercom offers a seamless way to incorporate customer messaging into your workflows. By integrating Intercom with Relay, you can automate various tasks and streamline your customer communication process.

Personalized Onboarding

With Intercom and Relay, you can create an automated onboarding process that delivers a personalized experience to each new customer. Use Intercom's user data to trigger specific actions in Relay, such as sending custom welcome emails or assigning tasks to team members. This ensures that every customer receives the attention they deserve, leading to higher satisfaction and better retention.

AI-Powered Customer Support

Combine the power of Intercom and AI with Relay's AI Autofill feature. Use an AI model like GPT to automatically fill out personalized responses to customer queries. Relay can then send these responses via Intercom, providing quick and accurate support to customers. This reduces the burden on support teams and improves response times.

CRM Integration

Integrating Intercom with your CRM system using Relay allows you to sync customer conversations and interactions seamlessly. By automatically updating customer data, you can gain valuable insights and ensure that your sales and account management teams have the latest information available.

Ready to experience the power of Intercom and Relay? Try Relay for free today and supercharge your customer communication!

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Intercom Integrations

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Intercom integrations in Relay.app

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How-to guides featuring Intercom

Automatically send Slack direct messages each time a new ticket is created in Intercom

Share Google Sheets for newly created Intercom tickets

Update an Intercom ticket when a Calendly event is rescheduled

Automatically create Intercom tickets for lost Pipedrive deals

Add notes to Intercom tickets from new Google Sheet rows

Add rows to a Google Sheet from new Intercom tickets

Automatically create a ticket in Intercom for an upcoming event in Calendly

Send new Slack messages for new Intercom tickets

Automatically create a new ticket on Intercom when a new customer is created in Paddle

Log Intercom tickets in Pipedrive as notes

Create new tickets in Intercom from new rows added in Google Sheets

Create a new Intercom ticket for a new Calendly event

Do more with Intercom and Relay.app

Personalized Onboarding

AI-Powered Customer Support

CRM Integration

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