How to get Slack notifications for new Paddle subscriptions

Relay.app is an automation tool that lets you automate actions across Paddle, Slack, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the SlackSend message via Bot” action for each PaddleSubscription created” event.
Paddle logoPaddle > Slack
Trigger
Last triggered
Paddle logoSubscription created
Slack logoSend message via Bot
1

Add a Paddle trigger for 'Subscription created'

The first thing to do after creating a new automation is adding a trigger for Paddle's 'Subscription started' event.

2

Apply optional filters to the trigger

You may then apply optional filters to the Trigger. For example, if you only want to send notifications whenever a new trial subscription is started, you can add a filter to only trigger new runs when the Status of a new subscription is set to Trial.

Of course there are many other filters you could apply.

3

Add an action to send a Slack message

Next, add a step to send a Slack message. You can send messages to either a channel or a DM by picking the relevant specific step type.

It's very easy to reference information about the Paddle subscription in your Slack message. Simply click [+ data] and select the fields you want to use. For example, the email address of the customer.

4

Turn on the automation

Finally, it's time to turn on your new automation. From now on, you'll receive a Slack notification every time a customer starts a new subscription in Paddle! 🙌

Watch the demo

More how-to guides featuring Paddle and Slack

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Automatically send Slack direct messages for every payment attempt in Paddle

As a digital merchant, every payment attempt is an opportunity to connect with your customers and strengthen your relationship with them. But in the fast-paced world of online commerce, keeping track of every payment attempt and ensuring that your team is always on top of things can be challenging. Imagine this: a payment attempt is made on your trusted platform, Paddle, but your team needs to catch up on crucial details, leading to missed opportunities and delayed responses. This is where Relay.app comes in - an innovative integration platform that streamlines your workflow and communication, ensuring that you never miss a beat. With Relay.app, you can bid farewell to missed payment attempts and welcome enhanced communication with open arms. Imagine automating direct messages in Slack for every payment attempt in Paddle. This seamless integration doesn't just augment communication; it redefines it, ensuring that your team remains informed, synchronized, and ready to respond in real time to every payment endeavor. Are you ready to unlock the transformative capabilities of Relay.app? Discover how this ingenious integration can elevate your team's communication, infuse your workflow with real-time updates, and drive tangible results for your business. With Relay.app, missed payment attempts and disjointed communication are a thing of the past - welcome to a future where every payment attempt is an opportunity, and every message brings you closer to success. This guide will show you how to set up this integration in four easy steps.

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