In this how-to guide

How to send an email in Outlook to the new subscribers in Paddle
1. Set the Paddle trigger as "Subscription created"
2. Add the "Send email" in Outlook automation
3. Activate your Relay.app playbook
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How to send an email in Outlook to the new subscribers in Paddle

How to send an email in Outlook to the new subscribers in Paddle

Relay.app is an automation tool that lets you automate actions across Paddle, Outlook, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Outlook “Send email” action for each Paddle “Subscription created” event.

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Paddle > Outlook

Trigger

Last triggered

Subscription created

Send email

1

Set the Paddle trigger as "Subscription created"

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "Subscription created" under Paddle. This will allow your playbook to automatically detect the newly created subscription in Paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send email" in Outlook automation

Integrate the Outlook automation into your playbook to ensure the prompt sending of an email in Outlook when there's a new subscription created in Paddle/

Click the "Add step" button, then locate the "send email" automation for Outlook and input the mandatory and relevant details.

If your Outlook account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Outlook account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the sending of an email in Outlook. Once turned on, it will respond to newly created subscriptions in Paddle by sending an email in Outlook without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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