In this how-to guide

How to automatically send Slack direct messages for every payment attempt in Paddle
1. Set the Paddle trigger as “Payment attempt added”
2. Add the “Send DM” step in Slack
3. Activate your playbook
Learn more about integrating with Paddle and Slack
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How to automatically send Slack direct messages for every payment attempt in Paddle

How to automatically send Slack direct messages for every payment attempt in Paddle

Relay.app is an automation tool that lets you automate actions across Paddle, Slack, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Slack “Send DM” action for each Paddle “Payment attempt added” event.

Try it in Relay.app

Paddle > Slack

Trigger

Last triggered

Payment attempt added

Send DM

1

Set the Paddle trigger as “Payment attempt added”

Add the Paddle trigger to initiate your playbook's actions for every payment attempt.

To do this, click "Add trigger" in your playbook. Select the "Payment attempt added" trigger option from the dropdown menu under Paddle. It will enable your playbook to automatically identify newly payment attempt and trigger necessary actions.

If you still need to connect your Paddle account to Relay.app, a prompt will guide you through the connection process.

2

Add the “Send DM” step in Slack

Integrate Slack automation into your playbook to ensure that you receive timely updates for every payment attempt in Paddle.

Select "Add Step" and then find the "Send DM" automation for Slack. Enter all the required details, including the receiver's name, and the message body containing detailed information.

If you still need to connect your Slack account to Relay.app, you will be prompted to complete that connection. Ensure that you allow the necessary permissions for Relay.app to send direct messages through your Slack account.

3

Activate your playbook

Activating your playbook is the last step in the process. Once you turn it on, it will automatically send Slack direct messages for every payment attempt in Paddle without requiring manual intervention.

To activate your playbook, click the toggle button at the header. Before activating, we recommend performing a test run of your playbook to ensure all the steps work seamlessly together.

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